I have been traveling with American Airways for quite some time now and am now quite stunned at a recent occurrence. I had just gotten back again from vacation to see that my suitcase was missing. American Airlines instructed me I was purported to get it back the next day, nonetheless I only bought it 2 days later on and found that my suitcase had been ripped open and destroyed.
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I attempted to make reservations for a nearby resort through your Airline Accommodations services just to learn that there have been no vacant rooms offered. I had been still left to hitch the remainder of the displaced passengers to slumber during the airport terminal on the cot having a blanket and pillow. I'm appalled that while in the 21st Century, I had to expertise this amount of humiliation.
I felt compelled to state which i can no more fly with you, when you go on to take care of people with out respect. The most recent, the service Canine issue. Precisely what is Improper with your coaching? Regardless of what it is, I can't fly with a company that cannot adequately teach its staff. Very good bye!
we ended up charged $861 to alter the flight itinerary. The journey company blames the AA with the significant cost and AA washed their hands.
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the AA human being for the AA terminal to be pretty snide, when in truth I'd performed everything in my Management to have into the plane in the timely vogue.
I've expended hrs within the telephone attempting to untangle a blunder manufactured in building reservations with American Airways on the net. After dealing with the entire ways in reserving a flight for my spouse and children of 3 (Brian, Marcela & Lorenzo Hawk) and introducing my credit card no. to pay for The three flights, I didn't get a affirmation, but a window on my video display that said “This site can not be displayedâ€. I took that to indicate the transaction didn't undergo, so I started off all yet again with a unique travel agency.
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The whole opposite is your staff Liibide (sorry I didn’t have the spelling of his title). I be reluctant to contact him a Consumer Service Rep. He did help me with a few complications I had on my outgoing flight but fundamentally was of no help by any means with my return flight.
This was totally unfair to me- I paid for just a seat and got one/two seat, I compensated more for “more space†and Learn More got no space. This was a terribly uncomfortable knowledge for me.
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To I don’t understand how Many individuals seeking to get this solved. I was so disappointed and about to give up
We are incredibly annoyed trying to learn about our advantage miles. Account quantities BBB88568 and 18NH898. We ended up scheduled to fly to India March 2012 and all flights to India were being canceled. We must know our miles status and if any miles are canceled we'd like them reinstated.